Travel Update
Our partners strive to ensure that a trip to Lake Erie Shores & Islands is a fun and safe experience. To learn more about the cleanliness and wellness policies/procedures that are currently in place, please click here.




The Erie County Visitors & Convention Bureau and Ottawa County Visitors Bureau, doing business as Lake Erie Shores & Islands (“our,” “we,” “us”) are committed to protecting your online privacy when visiting our website (“site”). Please review the specific information below to familiarize yourself with our Privacy Policy (“Policy”). This policy explains the types of personal information we collect through our website and how we use it. By accessing our site, you agree to be bound by the Policy. If you do not agree to the terms of this Policy, please do not use the Site.


Some anonymous, or aggregate, information is collected from all visitors to For example, when you visit the site, some anonymous data is collected to compile statistics used to improve our website, and for marketing purposes. These aggregated stats may also be provided to our advertising agency and partners, however, all visitors remain anonymous.


Periodically, visitors are asked for personal information via a survey, to enter contests, or to fulfil a specific request (Travel Guide, sign up for our eNewsletter, etc.). Participation in these is completely voluntary and therefore a visitor has a choice whether or not to disclose that information. Information requested may include the visitor’s name, mailing address, e-mail address, and phone number. In specific situations, additional information may be requested. Lake Erie Shores & Islands does not knowingly solicit personal information from children.


This website does collect demographic data from Google’s interest-based advertising with Google Analytics. This information gives us insights into how our customers and site visitors use our site. This data is anonymous in nature and does not contain/is not linked with any personally identifiable information. Visitors can opt-out of Google Analytics by downloading the Google Analytics Opt-Out Browser Add-on here:

In special circumstances, Lake Erie Shores & Islands may give other companies access to our information database, but only if necessary to allow them to provide database or server maintenance or security or other similar services. If Lake Erie Shores & Islands believes that anyone’s behavior on our site may damage us, our site, or anyone else, we may disclose the relevant personal information in order to prevent this harm. We may also disclose personal information if it is required by U.S. or Ohio law.


Lake Erie Shores & Islands takes the security of your information very seriously. We use reasonable administrative, physical, and technical safeguards to secure the Personal Information you share with us. Despite these safeguards, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third-parties will not be able to defeat our security, and improperly collect, access, steal, or modify your personal information.


We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use our website. To do so, these companies may place or recognize a unique cookie on your browser (including through use of pixel tags). If you would like more information about this practice and to learn about your choices in connection with it, please visit the Network Advertising Initiative opt out site and the Digital Advertising Alliance Self-Regulatory Program. Anonymized demographic and interest data for visitors may be captured through Google Analytics to aid in message targeting and website optimization.


Visitors who have previously subscribed to our eNewsletter may opt-out at any time by clicking the “unsubscribe” button at the bottom of any email, or by contacting us directly at All visitors also have the right to request access, rectification, or erasure of their data.


While browsing, you will encounter a wide variety of links to third-party websites. These include links to partner websites, social media pages, TripAdvisor, etc. Please note that Lake Erie Shores & Islands is not responsible for the privacy protections on those sites and this Privacy Policy does not extend to those websites. We encourage visitors to be aware of when they leave and that Lake Erie Shores & Islands is not responsible for the privacy practices of those pages.

COOKIES uses “cookies,” which are short, simple text files that are stored on your computer or electronic device by web sites to help identify users and enhance your web site experience. Cookies do not compromise your privacy or security. By clicking on the settings tab of your internet browser, you can prohibit and/or delete cookies from your electronic device. Please note that by deleting or prohibiting cookies, some areas of the web site may not function as desired.


In compliance with the European Union General Data Protection Regulation (or GDPR), Lake Erie Shores & Islands may rely upon one or more legal bases defined in the GDPR to gather and use personal information of individuals located in the European Union.


This Policy is governed by the laws of the State of Ohio, USA.


This policy may be periodically reviewed, revised, and updated by Lake Erie Shores & Islands. The version posted on is the most up-to-date version of this policy. By continuing to use this site, you agree to the rules spelled out here in the Privacy Policy.